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Cancellation Policies

Effective 2024

General Cancellation Policy

*SCH does not issue cash or card refunds*

  • Cancellations made with 10 or more days written notice before the program start date will receive family credit for the canceled order(s). Family credit does not expire and can be used for other SCH registrations placed on Jumbula. 

  • Cancellations made with fewer than 10 days written notice before the program start date  are non-refundable and will not receive family credit.

  • If SCH cancels a program, we will make every effort to provide a make-up option. If you are unable to attend the make-up, or we are unable to offer a make-up class you will receive a family credit for your full payment. 

 

Preschool + After School Cancellation Policy:

*SCH does not issue cash or card refunds*

  • We require one month’s written notice (31 days) for preschool + ASE program cancellations. Partial months will be prorated. 

  • If SCH cancels a program, we will make every effort to provide a make-up option. If you are unable to attend the make-up, or we are unable to offer a make-up class you will receive a family credit for your full payment. 

     

Please email all cancellation requests and questions to [email protected]