Cancellation Policies
Effective 2024
Camp Cancellation Policy
Applies to camps, no school days, and other one-time registrations.
*SCH does not issue cash or card refunds*
Cancellations made with 10 or more days written notice before the program start date will receive family credit for the canceled order(s). Family credit does not expire and can be used for other SCH registrations placed on Jumbula.
Cancellations made with fewer than 10 days written notice before the program start date are non-refundable and will not receive family credit.
If SCH cancels a program, we will make every effort to provide a make-up option. If you are unable to attend the make-up, or we are unable to offer a make-up class, you will receive a family credit equivilent to the missed session.
Class dates missed by the participant will not be credited.
Long-Term Program Cancellation Policy:
Applies to all programs two months or longer (preschool, ASE, gymnastics, teen meetup, etc).
*SCH does not issue cash or card refunds*
We require one month’s written notice (31 days) for preschool + ASE program cancellations. Partial months will be prorated.
If SCH cancels a program, we will make every effort to provide a make-up option. If you are unable to attend the make-up, or we are unable to offer a make-up class you will receive a family credit for your full payment.
Please email all cancellation requests and questions to [email protected]